People learn better by doing than by listening, and they learn better when they are held accountable to immediately use what they have learned. To illustrate this point in the classroom I discuss pilot training (I am an instrument rated private pilot). I have a book that I take to the classroom which is the […]
In our Yellow Belt course, students discuss a situation where improper selection of a sample from a larger population resulted in problems with the data that was collected, and how these problems might have been prevented. Students often misunderstand the issues involved in randomly selecting a sample that is representative of a population. Here is […]
Our Yellow Belt course includes an assignment that challenges students to think about improving the processes that serve their customers. One of my Yellow Belt students works for a non-profit foundation that raises funds that are used for providing scholarships to students and grants to educators. She recently submitted the following statement: “My organization’s customers […]
Process capability studies calculate the process capability indices Cp and Cpk. These statistics tell us how well the process is meeting specifications or requirements. Capability studies are designed for two-sided specifications that have an upper and a lower limit. Adjustments must be made when we have a one-sided specification and/or a boundary limit in place […]