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Many students begin their study of Six Sigma with the idea in mind that an organization must implement Six Sigma in an “all or nothing” fashion. While that is one possible approach, it is certainly not the only one. In their book What is Six Sigma? authors Pete Pande and Larry Holpp suggest three possible…
Lean Six Sigma (LSS) has been a case study on how to successfully rebrand and make famous, existing process improvement techniques. LSS is the conglomeration of Lean Manufacturing, Statistical Process Control, Deming’s Plan-Do-Check-Act cycle, and some project management. LSS was made famous in the business world in the ‘90’s by Jack Welch, the CEO of…
PMI has launched a new certification called “Professional Business Analyst” or PMI-PBA in order to enhance and standardize the role of a project-oriented business analyst (BA). Since many PM’s also do BA activities, there is a natural synergy. PM’s should seriously consider getting this certification, as a way to improve their skills and get formal…
Six Sigma is perceived by many as an approach to quality improvement. In fact, quality improvement is a means to two important ends. One is improved customer satisfaction, and the other is saving money. The marketplace determines to a great extent how much a company can charge for goods and services. The company determines how…
When I attended my first Agile chapter meeting, we had a tour of an IT department who had gone Agile all the way. The halls and cubicles were completely lined with whiteboards. There were electronic burndown charts and other visuals at various key places. We heard success stories and then had a Q&A session. My…