Control Chart Problems and Issues

I have observed a number of problems and issues with the way that Six Sigma students gather data for, create and interpret control charts.  The purpose of this article is to help you avoid these common problems and issues, and to help you understand how to use control charts as part of a Six Sigma […] read more

On September 16th, 2016, posted in: Articles, Six Sigma by Tags:

Baseball Sabermetrics and Six Sigma

The Six Sigma methodology relies on decisions that are made based on facts and data.  One of the challenges in the Analyze phase of Six Sigma is being able to identify what is really going on in a process based on the facts and data that were collected in the Measure phase.  Another challenge is […] read more

On September 4th, 2016, posted in: Articles, Six Sigma by Tags: , ,

Multiple Intelligences and Six Sigma Training

I am often asked to provide recommendations on how to develop and/or select Six Sigma training programs.  An interesting and very useful theory of how people develop and learn is the theory of Multiple Intelligences, developed by Howard Gardner, PhD, Professor of Education at Harvard University. This theory explains that each of us has a […] read more

On August 21st, 2016, posted in: Articles, Six Sigma by Tags: , ,

Issues with Data Collection – the Flint MI Water Crisis

The city of Flint, Michigan changed its water source from the Detroit water system to the Flint River in April, 2014 in order to save money.  Residents soon began to complain about the water’s color, taste and odor, and to report rashes and concerns about bacteria.  The Flint city government proclaimed at that time that […] read more

On July 30th, 2016, posted in: Six Sigma by Tags: ,