Why Business Process Management is so important

The entire country watched in disbelief last week as a United Airlines passenger was forcefully pulled off an overbooked flight to give room for crew members. The passenger had a valid ticket and boarding pass and was already in his assigned seat when he was dragged off the plane. How could this happen and why? […] read more

On April 17th, 2017, posted in: Business Analysis, Six Sigma by

Data Analytics, Part 2

In the previous article, we established that data sets come in two varieties: Population and Samples. We also established that the data sets are uniform, i.e. one single metric is used, like height or color. Now, we want to establish that Statistics focuses on finding 2 things, and 2 things only: what is the average […] read more

On March 31st, 2015, posted in: Business Analysis by

Data Analytics 101 for BA’s, PM’s and Six Sigma Practitioners

Data analysis is growing by leaps and bounds. More and more, business analysts, project managers, and Six Sigma practitioners have access to more data. The key is how to derive useful information from the raw data. That is where data analytics comes in. TRUISM! Raw data is not fit for human consumption, but the information […] read more

Can Six Sigma and Business Process Management Coexist?

One of the most powerful ways to improve business performance is combining business process management (BPM) strategies with Six Sigma strategies. BPM strategies emphasize process improvements and automation to drive performance, while Six Sigma uses statistical analysis to drive quality improvements. The two strategies are not mutually exclusive, however, and some savvy companies have discovered […] read more